About

Prestigious Community Care was established in 2021 with the sole aim of offering support services to all of Townsville and the surrounding areas of Far North Queensland.

Prestigious Community Care is proud to be a NDIS registered Townsville-based business. 

At Prestigious Community Care we provide a range of disability services. With the services we provide, we aim to make a difference in the lives of those with disabilities by tailor-making care plans to suit each individual.

By creating a tailor-made care plan for our clients, we promote individuals to live as independently as they like. The goal is to make each of our participant’s lives easier, fairer, and more involved by helping them participate in the decision-making, so by promoting their independence and progression they can feel safe, included, and not discriminated against.

Our Values

Our values are centred around our staff, participants and their families or guardians:

Respect

We respect people’s decisions, opinions and views.

Honesty

We value honesty, transparency and keeping our commitments to you.

Passion

We have a passion to our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.

Inclusiveness

We provide care that is culturally appropriate for our clients, which is inclusive to the diverse multicultural community in which we live.

Our Policies

Privacy and Confidentiality

This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.

Development and Improvement

We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.

Safe and Harmonious Working Environment

We offer a workplace that provides support, guidance, and acceptance to staff and participants.

Our Partners

Spirit of Africa Townsville

Spirit of Africa is a group whose major aims includes maintaining the African cultures and traditions of the diverse African communities here in Townsville. The group also shares the customs and traditions with the rest of the Townsville community so that they can understanding of our way of life. 

This is done by way of our African festival at the Riverway every year for the last 10 years. During this time people are given an opportunity to ask questions, taste our African traditional food. The community is also entertained by way of African traditional dancing, singing, drumming and many more.

Spirit of Africa

The Christmas Party

We are partners and sponsors of The Christmas Party. An organisation that organises a Christmas party for disabled children here in Townsville.

Australasian Institute of Emergency Services

We are partners and sponsors of Australasian Institute of Emergency Services.

Our Mission

“To provide high quality and effective disability services, where every person we care for matters.”